Shipping policy

Welcome to our Shipping Policy page!

At High Value Hobby, we're dedicated to providing efficient and secure delivery for all your Pokémon Card purchases so that you have the best experience buying Pokémon Card Singles online. Below, you'll find essential information regarding our shipping practices and policies.

AT TIME OF PURCHASE/CHECKOUT YOU ARE AGREEING TO OUR TERMS OF SERVICE AND ALL POLICIES STATED ON OUR SITE.

When available, small tears, scuffs and separations at the seams of factory sealed product shrink wrap is completely normal and will not be grounds for compensation.

OUR BOOSTER BOXES AND BOOSTER PACKS ARE NEVER WEIGHED. WE STRICTLY PULL PACKS STRAIGHT FROM THE BOOSTER BOX.

Processing Times

We strive to dispatch your orders swiftly, typically within 0 to 1 business days, ensuring your items are on their way to you promptly.

Liability for Lost/Stolen Packages

Please note that we cannot be held responsible for lost or stolen packages once they have been dispatched. We encourage the use of our Premium Shipping option for added peace of mind.

Shipping Rates and Options

For secure delivery, we offer a Standard Shipping option at a flat rate of $4.95 across Canada, which includes tracking and insurance.

ORDERS CONTAINING ONLY TRADING CARD GAME SINGLES

These orders are eligible for flat rate of $4.95 CAD Bubble Mail Shipping for shipping within Canada. USA Customers are eligible for a flat rate of $6.00 USD Bubble Mail Shipping to anywhere in the USA mainland.

Orders will be sent out via Bubble Mail Shipping depending on size and value.

ORDERS CONTAINING BOOSTER PACKS OR BOOSTER BOXES

These orders are eligible for flat rate $10.95 CAD package shipping within Canada. USA Customers are subject to $8.00 USD, and will not have to pay taxes at this time, or import fees with our shipping service.

Sales Tax

Sales tax according to your Province, Territory, or State are not charged at this time.

Damages and Returns

In the unfortunate event of receiving a damaged item, please refer to our Return Policy for guidance on returns and exchanges.

Thank you for choosing High Value Hobby for your Pokémon Card needs. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at admin@highvaluehobby.com.